Customer Service
Here at Sunny Kitchen, we stand behind our products 100%. If you are dissatisfied with your purchase for any reason, simply return it within 30 days for a full refund. It's that simple.
Quicker — And Free! — Delivery
At Sunny Kitchen, your order usually ships in 2-4 working days — often sooner! (Orders are rarely backordered.) And shipping is free to anywhere in the continental US! We also can ship to Canada. Click here for details.
Better Returns Policy
If for some reason you wish to return your order, we do NOT charge you a restocking fee, and we do NOT deduct our shipping costs from your refund. You are credited for the full amount of your order. Please contact us first before returning your order so we can tell you how and where to send it. And please review our complete Returns Policy before placing an order.
If your order was damaged in shipment, we will promptly replace the damaged parts at no charge.
Personal Service
Just like you, we dislike those annoying menus you must wade through when you call a company. So here at Sunny Kitchen, we personally answer our phone. And if for some reason we've stepped out for a moment, we will return your call as soon as we get back.
And the same is true when you send us an email — we will answer it personally and promptly.
Our Relationship with Catskill Craftsmen
We have been working with Catskill Craftsmen for nearly seven years now. We are located near their factory and have visited it often. You can be assured that Catskill values our business and promptly fills our orders and provides us with excellent support.
If you have any questions about our service, just give Catskill a call at 607-652-7321.
Our Relationship with Home Styles
We started selling Home Styles products on November 1, 2003. We have found everyone at Home Styles courteous and dedicated to giving their customers a great product at a great price. To learn more about them, you can visit their corporate website.
Our Relationship with Michael Scott
We started selling Michael Scott products in July 2004. Right from the beginning, we were impressed with their design expertise — creating stylish and elegant products at a very good price point! Their attention to detail and customer service makes them a joy to deal with. To learn more about them, you can visit their corporate website.
Shop With Confidence
We provide you with secure online ordering capabilities, adhering to strict Privacy Policy guidelines, so your credit card and contact info is encrypted and protected at all times.
Sunny Kitchen is a member of the Better Business Bureau and has received their Online Reliability Seal of Approval, which is only awarded to those member websites that adhere to their rigorous policies regarding privacy and customer support.
This means that you can shop at Sunny Kitchen knowing that your privacy is fully protected and that if a dispute should ever arise, you can report it to the BBB and have them mediate.
Customer Satisfaction
You don't have to take our word for it — just read some of the many emails we have received from satisfied customers.
We value you as a customer, and we will do everything possible to provide you with prompt and courteous service.
You can shop with confidence at Sunny Kitchen.
— Kip & Robin Shaw, Sunny Kitchen